SHOPPERPLUS UK offer a 14-day, no quibble, money back guarantee!
If you change your mind, or are not fully satisfied with your purchase, please contact our customer service team with email to customerservice@shopperplus.co.uk and we’ll sort out your return.
All orders should be checked on delivery and any damage reported directly to SHOPPERPLUS.UK within 2 working days, as SHOPPERPLUS.UK cannot accept any damage claims submitted after this time.
Before returning any item, you must e-mail our customer service department at customerservice@shopperplus.co.uk within the returns period, valid from the date of receipt, for a Return Material Authorisation (RMA) number and form. RMAs are valid for five days from date of issue. The completed RMA form must be included within the packaging and the RMA number must appear on your return packing label. Please do not write on the outside of the box. Returns will not be accepted without an RMA. Any faults or damage that is not documented on the SHOPPERPLUS UK RMA form that may have occurred due to goods in transit will not be covered by SHOPPERPLUS.UK. In this case, an investigation will be raised with the delivery service.